If you believe there is incorrect or misleading information on our website, or you’ve had a negative experience with a linked third-party platform, you are encouraged to submit a formal complaint.
Email: [email protected]
Include the following:
Your name and country
URL or section in question
Detailed description of the issue
Attachments/screenshots (if helpful)
Initial acknowledgement: within 24 hours
Full investigation: within 7 business days
You will receive a final response or update on further steps
Unresolved complaints can be forwarded to [email protected], with your previous reference ID.
